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Terms and Conditions of the pieninyultratrail.pl Store

  1. These Terms and Conditions define the general terms, rules, and method of sales conducted by the Fundacja Strefa Przygód via the online store www.sklep.pieninyultratrail.pl (hereinafter referred to as the “Online Store”) and define the terms and conditions for the provision of free electronic services by Fundacja Strefa Przygód

 

  • 1 Definitions
  1. Business Days – means days of the week from Monday to Friday, excluding public holidays.
  2. Delivery – means the actual act of delivering the Goods specified in the order to the Customer by the Seller, through the Deliverer.
  3. Deliverer – means the entity with which the Seller cooperates in the field of Delivery of Goods, e.g., courier companies InPost, DPD, GLS, DHL.
  4. Customer – means an entity to whom services may be provided electronically or with whom a Sales Agreement may be concluded in accordance with the Terms and Conditions and legal provisions.
  5. Consumer – means a natural person performing a legal transaction with an entrepreneur that is not directly related to their business or professional activity.
  6. Entrepreneur – means a natural person, a legal person, or an organizational unit without legal personality to which the law grants legal capacity, conducting business or professional activity in its own name and performing a legal transaction directly related to its business or professional activity.
  7. Terms and Conditions – means these regulations.
  8. Seller – means Fundacja Strefa Przygód, Staw II 12/17, 42-620 Strzałkowo, NIP: 6671766577, Regon: 360575316, entered into the register of entrepreneurs and the register of associations, other social and professional organizations, foundations, and independent public health care facilities maintained by the District Court Poznań – Nowe Miasto i Wilda in Poznań, IX Commercial Division of the National Court Register under KRS number 0000535388 ; e-mail: sklep@pieninyultratrail.pl, who is also the owner of the Online Store.
  9. Store Website – means the websites under which the Seller operates the Online Store, operating in the domain sklep.pieninyultratrail.pl.
  10. Goods – means a product presented by the Seller via the Store Website, which may be the subject of a Sales Agreement.
  11. Durable Medium – means a material or tool enabling the Customer or the Seller to store information addressed personally to them, in a way that allows access to the information in the future for a period appropriate for the purposes of such information, and which allows the reproduction of stored information in an unchanged form.
  12. Sales Agreement – means a distance sales agreement concluded on the terms specified in the Terms and Conditions between the Customer and the Seller.
  • 2 General Provisions and Use of the Online Store
  1. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its internet domain, the Store Website, as well as to patterns, forms, and logos posted on the Store Website (except for logos and photos presented for the purpose of presenting goods, the copyrights to which belong to third parties) belong to the Seller, and their use may only take place in a manner specified and consistent with the Terms and Conditions and with the Seller’s written consent.
  2. The Seller will make every effort to ensure that the use of the Online Store is possible for Internet users using all popular web browsers, operating systems, device types, and internet connection types.
  3. The minimum technical requirements to use the Store Website are a web browser in a version at least Internet Explorer 11, Chrome 39, FireFox 34, Opera 26, Safari 5 or newer, with Javascript enabled, accepting “cookies,” and an internet connection with a bandwidth of at least 256 kbit/s.
  4. The Store Website is optimized for a minimum screen resolution of 1024×768 pixels.
  5. The Seller uses the “cookies” mechanism, which are saved by the Seller’s server on the hard drive of the Customer’s end device during the use of the Store Website.
  6. The use of “cookies” is intended for the correct operation of the Store Website on Customers’ end devices.
  7. This mechanism does not damage the Customer’s end device and does not cause configuration changes in the Customers’ end devices or the software installed on these devices.
  8. Each Customer can disable the “cookies” mechanism in the web browser of their end device.
  9. The Seller indicates that disabling “cookies” may, however, cause difficulties or prevent the use of the Store Website.
  10. To place an order in the Online Store and use electronic services, it is necessary for the Customer to have an active e-mail account.
  11. It is forbidden for the Customer to provide unlawful content or to use the Online Store, Store Website, or free services provided by the Seller in a manner contrary to the law, good practices, or violating the personal rights of third parties.
  12. The Seller declares that the public nature of the Internet may involve the risk of unauthorized persons obtaining and modifying Customer data; therefore, Customers should use appropriate technical measures to minimize these risks.
  13. In particular, they should use antivirus programs and identity protection software.
  14. The Seller never asks the Customer to provide their Password in any form.
  15. It is not permissible to use the resources and functions of the Online Store for the purpose of conducting activity that would violate the Seller’s interest.
  • 3 Orders
  1. Information contained on the Store Website does not constitute an offer by the Seller within the meaning of the Civil Code, but only an invitation to Customers to submit offers to conclude a Sales Agreement.
  2. The Customer may place orders 24 hours a day, 7 days a week.
  3. A Customer placing an order completes it by selecting the Goods they are interested in.
  4. Adding Goods to the order occurs by selecting the “ADD TO CART” command under the given Item.
  5. After completing the entire order and indicating the Delivery method and payment method in the “CART,” the Customer places the order by sending the order form to the Seller, selecting the “I ORDER AND PAY” button.
  6. Each time before the order is sent, the Customer is informed of the total price for the selected Goods and Delivery, as well as all additional costs they are obliged to incur.
  7. Placing an order constitutes an offer by the Customer to the Seller to conclude a Sales Agreement for the Goods subject to the order.
  8. After placing the order, the Seller sends a confirmation of its placement to the e-mail address provided by the Customer.
  9. Subsequently, the Seller sends information about the acceptance of the order for processing.
  10. The information about acceptance of the order for processing is the Seller’s statement of acceptance of the offer mentioned in §3 para. 4 above, and upon its receipt by the Customer, the Sales Agreement is concluded.
  11. After concluding the Sales Agreement, the Seller confirms its terms to the Customer on a Durable Medium.
  • 4 Payments
  1. Prices on the Store Website are gross prices and do not include information regarding Delivery costs, which the Customer will be informed about when choosing the Delivery method.
  2. The Customer can choose the following forms of payment:
    • a) bank transfer to the Seller’s account;
    • b) bank transfer, card payment, BLIK, digital wallet (Google Pay) via the external Paynow payment system operated by mElements S.A..
  3. The Customer is informed each time of the deadline by which they are obliged to make the payment.
  4. In case of failure to meet the payment deadline mentioned in §4 para. 3, the Seller sets an additional deadline and informs the Customer on a Durable Medium.
  5. This information also states that after the ineffective expiry of this deadline, the Seller will withdraw from the Sales Agreement.
  6. In case of ineffective expiry of the second deadline, the Seller will send a statement of withdrawal from the agreement based on Art. 491 of the Civil Code.
  • 5 Delivery
  1. The Seller performs Delivery within the territory of the Republic of Poland.
  2. The Seller is obliged to deliver Goods free from defects.
  3. The Seller posts information on the Store Website regarding the number of Business Days required for Delivery and order processing.
  4. The Delivery and processing time mentioned is counted in Business Days according to §1 para. 1.
  5. Goods are delivered via the Deliverer to the address indicated in the order form.
  6. On the day of shipment, information confirming the dispatch is sent to the Customer’s e-mail.
  7. The Customer is obliged to examine the delivered shipment in the manner accepted for shipments of a given type.
  8. In case of loss or damage, the Customer has the right to demand the Deliverer’s employee to draw up a proper report.
  9. The Seller sends a VAT invoice in PDF format to the Customer’s e-mail address.
  10. In the absence of the Customer at the indicated address, the Deliverer’s employee will attempt telephone contact.
  11. If the Goods are returned to the Store, the Seller will contact the Customer to re-arrange the Delivery time and cost.
  • 6 Statutory Warranty
  1. The Seller provides Goods free from physical and legal defects and is liable to the Customer if the Item has a defect (statutory warranty).
  2. If the Goods have a defect, the Customer may:
    • a) submit a statement of price reduction or withdrawal from the Agreement, unless the Seller immediately and without excessive inconvenience replaces the defective Item or removes the defect.
    • b) demand replacement of the defective Item or removal of the defect.
  3. The Seller is obliged to replace the defective Item or remove the defect within a reasonable time.
  4. Costs of repair or replacement are borne by the Seller.
  5. A Customer exercising rights under the statutory warranty is obliged to deliver the defective item to the Seller’s address.
  6. In the case of a Consumer, the delivery cost is covered by the Seller.
  7. The Seller is liable under the statutory warranty if a physical defect is found before the expiry of two years from the delivery of the Goods.
  8. Complaints related to the Goods or the implementation of the Agreement may be sent in writing to: sklep@pieninyultratrail.pl.
  9. The Seller will respond to the complaint within 14 days.
  • 7 Guarantee
  1. Goods may be covered by a guarantee provided by the manufacturer or distributor.
  2. Information regarding the existence and content of the guarantee is presented on the Store Website.
  • 8 Withdrawal from the Sales Agreement
  1. A Consumer may withdraw from the Sales Agreement within 14 days without giving any reason.
  2. The return address must be confirmed each time via e-mail: sklep@pieninyultratrail.pl.
  3. The 14-day period begins from the moment the Consumer takes possession of the Goods.
  4. To meet the deadline, it is sufficient to send the statement before it expires.
  5. In the event of withdrawal, the agreement is considered not concluded.
  6. The Seller must return all payments, including delivery costs, within 14 days of receiving the withdrawal statement.
  7. The Seller may withhold the refund until the Goods are received back or proof of shipment is provided.
  8. The Consumer is responsible for any reduction in the value of the Goods resulting from using them beyond what is necessary to establish their nature and characteristics.
  • 9 Personal Data Protection
  1. The Seller is the Administrator of the personal data provided by Customers.
  2. Data is processed to fulfill orders and provide electronic services.
  3. Every person providing data has the right to access, correct, or request deletion of their data.
  4. The Seller provides the Customer’s personal data to the Deliverer to the extent necessary for Delivery.
  5. If Paynow is selected, data is transferred to mElements S.A. in Warsaw.
  • 10 Final provisions
  1. The Seller is liable for non-performance or improper performance of the contract, but in the case of Entrepreneurs, liability is limited to intentional damage and actual losses.
  2. Any disputes will be resolved under Polish law.
  3. The Seller informs Consumers about the possibility of using out-of-court complaint and redress procedures.
  4. The Online Dispute Resolution (ODR) platform is available at: http://ec.europa.eu/consumers/odr/.
  5. The Seller reserves the right to change these Terms and Conditions. Changes come into force 7 days after publication.
  6. These Terms and Conditions enter into force on February 23, 2026.